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Bookings

Our gondola cruises are extremely popular with locals and visitors and as a result are often fully booked well in advance particularly over weekends and public holidays. It is therefore advisable to book early in order to secure your preferred date and departure time.

Bookings can be made as follows:

  • By phone to: (07) 5574 6883 or 0419 790 221  International: +61 7 5574 6883

  • Or by completing the following Booking Application Form:

Booking Application Form

To contact us online, please fill out your details below.

Day:     Date:  

Cruise Type

or

Please read the terms and conditions

Payment Information

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  • Should you wish to make payment by any other acceptable means, please complete and submit the above booking request form leaving the Payment Information section blank.
  • Payment can be made by direct bank transfer ~ we will email bank details on request.

TERMS AND CONDITIONS:

Booking Terms:

  • Bookings can be made by phone on (07) 5574 6883 or 0419 790 221.
  • Departure times are subject to prior bookings
  • Bookings can only be confirmed once payment of a deposit equal to 50% of the cruise price has been received
  • Once your booking has been confirmed you will be sent an email confirming the details of your booking
  • You are required to arrive at our departure location at least 10 minutes prior to your cruise departure time - late arrival will result in a shortened cruise duration

Weather

  • Our gondolas incorporate a fixed weatherproof cabin with curtains and clear panels which can be set to cater for most weather conditions. We monitor the local weather radar and should a potential weather problem be current we will contact you in good time
  • In the unlikely event that we have to cancel a cruise due to extreme weather conditions, you will have the option to reschedule your cruise, receive a Gift Voucher valid for six months or a full refund

Cancellation or Change

Once your booking has been confirmed, any cancellation or change will be subject to the following terms and conditions:

  1. No refund will be given for any booking changed or cancelled within 48 hours of cruise departure time and any outstanding balance to be paid will be charged to your credit card.
  2. Any other change or cancellation will incur an administration fee of 20%.
  3. Non-arrival for a scheduled booking will be treated as a cancellation.

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"The gentle cruise through the canals, the shimmering lights of Surfers, the delicious meals, the beautiful cabin interior and the soft romantic music all contributed to an unforgettable experience"

Nicole